Services

Preparation and compliance guidance, end to end

Bonivio helps you get ready for WhatsApp Business Platform onboarding by preparing your business presence, policies, and compliant messaging flows.

WhatsApp Business Platform setup guidance

Step-by-step preparation guidance to help you get ready for WhatsApp Business Platform onboarding following official requirements.

Business profile readiness

Prepare an accurate business profile with your business name, website, email or phone, and support details.

Website and policy page preparation

Get help preparing a working website with Privacy Policy, Terms of Service, and Refund Policy pages.

Message template compliance guidance

Guidance on structuring approved message templates for business-initiated messages that follow template rules.

Opt-in and consent flow guidance

Prepare clear opt-in language and consent handling before users receive business messages, including opt-out handling.

Quality rating and messaging best-practice guidance

Understand messaging best practices that support a healthy quality rating over time. Limits remain controlled by Meta.

Support escalation setup

Set up clear human support and escalation paths where automation is used, so customers can always reach a person.

Document readiness checklist

A guided checklist to help you organize the business documents and details commonly needed during onboarding.

Our process

A clear, guided setup path

Each engagement follows a structured checklist so nothing important is missed before onboarding.

  1. 01

    Prepare your business profile

    Confirm your legal business name, website, contact email or phone, and support channels are accurate and reachable.

  2. 02

    Publish required policy pages

    Publish Privacy Policy, Terms of Service, and Refund Policy pages on a working website users can access.

  3. 03

    Build compliant opt-in and consent

    Add clear opt-in language and consent collection before users receive business messages, plus opt-out handling.

  4. 04

    Prepare message templates

    Draft message templates that follow template rules for business-initiated messages outside the customer service window.

  5. 05

    Set up support escalation

    Provide a clear path to human support wherever automation is used so customers can always reach a person.

  6. 06

    Review and submit for onboarding

    Review your readiness against the checklist and prepare your details for WhatsApp Business Platform onboarding.

See what a compliant setup looks like

Open the setup dashboard to walk through the checklist and track your readiness.